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Frequently Asked Questions: How Can We Help You?

Find answers to the top questions from our customers here or for digital banking specific questions, please visit our Digital Banking FAQs. Still need help? Feel free to contact us.

About Loans

About Deposits

About Opening a Deposit Account Online

  • How can I open a deposit account?

    Personal deposit accounts can be opened online. Open your account here. 

About Tax Forms

  • Will I receive any tax documents from Bristol County Savings Bank?

    If your accounts meet the criteria for reporting, for example, if your accounts have not earned interest above reporting requirements, you would not receive a tax document; otherwise, you will receive the appropriate tax documents from the bank. The Internal Revenue Service (IRS) requires us to report certain information regarding the amount of interest, dividend or miscellaneous income or forgiveness of debt, as well as certain mortgage interest our customers pay to us. We use specific forms, such as IRS Forms 1099 and 1098, to annually report income and interest paid.